Privacy Policy

When you place an order, contact us, or use our website, we may collect information such as:

• Name
• Contact number
• Email address
• Delivery address
• Order and purchase details
• Payment-related information required to process your order
• Messages or other information you provide when contacting us

We only collect information that is reasonably necessary to provide our services.

We may use your information to:

• Process and deliver your orders
• Contact you regarding your orders
• Provide customer support
• Process payments and refunds
• Respond to inquiries and requests
• Improve our products, services, and website
• Send promotional or marketing communications where appropriate

AquaLeaf may use third-party payment providers to process online payments. We do not intend to store your complete credit or debit card details on our own systems.

Payment information may be handled directly by the relevant payment service provider according to its own privacy and security policies.

We do not sell or rent your personal information.

We may share necessary information with trusted service providers, such as delivery companies and payment providers, when required to complete your order or provide our services.

We may also disclose information where required by applicable law or to protect the rights and security of AquaLeaf and its customers.

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better browsing experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Our website may contain links to or use services provided by third parties. AquaLeaf is not responsible for the privacy practices or content of third-party websites and services.

We recommend reviewing their privacy policies before providing personal information.

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, and comply with applicable legal requirements.

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the details below.

AquaLeaf may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us:

AquaLeaf
Pahalabiyanwila, Kadawatha, Sri Lanka
Phone: 077 475 4627
Email: info@aqualeaf.lk